Last updated: 02 December 2025

Welcome to Crystal Resin Crafts (“we”, “our”, “us”). These Terms and Conditions govern your use of our website www.crystalresincrafts.com (the “Site”) and the purchase of our products.
By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree, you must stop using the Site immediately.

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site.

You must not:

• Engage in unauthorised data extraction, scraping, or automated access
   
• Upload or transmit harmful code (viruses, malware, etc.)
   
• Attempt to hack, disrupt, or interfere with the Site’s operation
   

We strive to ensure all product descriptions, images, and pricing are accurate. However:

• Colours and appearance may vary slightly due to lighting and screen settings
   
• Handmade items may have minor variations
   
• We reserve the right to change product details at any time
   

If a product is listed incorrectly (e.g., wrong price), we reserve the right to cancel or refuse any orders placed under the incorrect information.

• You are at least 18 years old
   
• The information you provide is accurate and complete
   
• You are authorised to use the payment method provided
   

Payments are securely processed through third-party providers.
We do not store full card details.

We reserve the right to cancel orders if:

• The product is unavailable
   
• Payment is not authorised
   
• Fraudulent activity is suspected
   

Shipping times provided on the Site are estimates.
We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Once items are shipped, responsibility transfers to the delivery carrier.
A full Shipping Policy can be provided upon request or published separately.

We want you to be happy with your purchase.
Our Returns & Refund Policy (available separately) explains:

• What items can be returned
   
• Conditions for refunds
   
• Timeframes and processes
   

Custom or personalised items are typically non-refundable, unless damaged or faulty.

Prices are listed in the currency shown on the Site and may change without notice.
We reserve the right to modify or discontinue products at any time without liability.

All content on the Site, including:

• Images
   
• Text
   
• Logos
   
• Designs
   
• Product descriptions
   
• Artwork
   

is the property of Crystal Resin Crafts and protected by copyright laws.

You may not reproduce, distribute, modify, or use any content without our written permission.

To the maximum extent permitted by law, we are not liable for:

• Any indirect, incidental, or consequential damages
   
• Loss resulting from website downtime or availability issues
   
• Loss resulting from user misuse of products
   

Our liability for any claim related to a purchase will not exceed the amount paid for that product.

If you create an account, you are responsible for:

• Keeping login details secure
   
• All activity under your account
   

We reserve the right to suspend or delete accounts that violate these Terms.

The Site may include links to third-party websites.
We are not responsible for:

• Their content
   
• Their practices
   
• Any loss or damage that arises from using them
   

You access third-party sites at your own risk.

Your privacy is important to us.
Please refer to our Privacy Policy for details on data handling.

Contact for privacy enquiries:
darren@crystalresincrafts.co.uk

We may update these Terms from time to time.
Changes take effect immediately when posted on this page.
Your continued use of the Site constitutes acceptance of updated Terms.

These Terms are governed by the laws of the United Kingdom.
Any disputes shall be resolved in UK courts.

If you have any questions regarding these Terms, please contact us:

Crystal Resin Crafts
Email: darren@crystalresincrafts.co.uk
Website: www.crystalresincrafts.com